Why Hijyeniq?
Because finding a cleaner takes trust, time and transparency. We brought all three together.
Smart matching system
The “iq” in our name comes from a smart system.
Don’t spend hours comparing listings to find the right cleaner. Once we have your request, we match a cleaner who fits your area, time and service type.
Booking in two clicks
Your first booking takes a few minutes; repeating it is almost one tap.
Your address, preferences and favourite cleaner stay saved. Say “same as last time”, confirm the date, and the system remembers the rest.
Real trust
Trust is the biggest problem in this industry in Turkey — we solved it.
Ratings, cancellation and punctuality figures come only from real services; they are never made up. Your contact with the cleaner runs through a booking-scoped channel and your phone number is not shared.
Experience from the field
Not a brand-new app, but deep-rooted know-how.
We brought our operational experience in the cleaning industry onto a smart platform. The technology is new; knowing the job is not.
Cleaning in 4 steps
Location + service
What, where, when? That’s it.
The system matches
The most suitable cleaner is suggested.
Confirm & pay
Secure payment; earnings held for a waiting period after the service.
Track & repeat
Live status; your next booking is one tap.
The Hijyeniq difference
How do you stand compared with a cleaner you found by word of mouth, or a listings site?
Frequently Asked Questions
Booking and Price
- How is the price determined?
- The price is calculated automatically from the service type, the size of your place, any add-ons and the date. The total on the summary screen is the final amount you pay, including taxes and the platform service fee.
- Do I need an account?
- No. You can start a booking without an account; a phone verification is only asked for at the payment step.
- Is there a discount on the first booking?
- Yes — the code HOSGELDIN gives 20% off your first booking, up to ₺300.
- Can I book for the same day?
- Yes, if a cleaner is available. Same-day bookings carry a small surcharge and you pick a time slot based on availability.
Cleaners and Trust
- How are cleaners selected?
- Our application form offers upload fields for criminal record and residence documents, and the Hijyeniq team picks who appears on the showcase. Because our document verification process is not yet in place, we do not use the phrase “verified cleaner”.
- Can I choose the cleaner myself?
- Yes. The system suggests the best match automatically, but you can browse profiles, ratings and reviews and pick your own.
- What if the cleaner doesn’t show up?
- If you cannot reach them after the scheduled time, contact support and we will sort the booking out with you.
- Is my phone number shared?
- No. Contact with the cleaner runs through a booking-linked channel that never shares your number.
